1. Introduction

Pivobook ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our wedding vendor CRM platform.

2. Information We Collect

We collect information you provide directly to us, including:

Account information (name, email, phone number, business name)
Business data (leads, clients, bookings, invoices)
Payment information (processed securely through third-party providers)
Communications with us (support tickets, emails)

3. How We Use Your Information

To provide and maintain our services
To process transactions and send related information
To send you technical notices and support messages
To respond to your comments and questions
To improve our services and develop new features

4. Data Security

We implement industry-standard security measures to protect your data. All data is encrypted in transit and at rest. Our servers are located in India and comply with applicable data protection regulations.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your data at any time by contacting us.

6. Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Export your data
Opt-out of marketing communications

7. Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected].